I received my Fenrir, but the console won't boot (no boot animation)
This is usually caused by improperly connecting the ribbon cable. Please make sure you have followed the instructions on how to connect it and that it's not upside-down. You can see more detailed instructions on this page. Also, please make sure you have plugged in an SD card which has been properly prepared with FAT32, the Fenrir Loader, and some games.
The console shows the boot animation, but instead of going inside the Loader it lands to the Bios screen
This is a fairly common issue, and it involves the ribbon cable of your console. In some cases, the ribbon cable may have some slight corrosion, or may be damaged. It may still work with your CD-ROM drive, but as Fenrir is more susceptible to interference, it may affect its performance. If you find that cleaning the ribbon cable contacts with isopropyl alcohol doesn't help, it means that the cable won't work with Fenrir.
The console boots into Fenrir inconsistently, or when I play games, I have video glitching issues all the time
Please see the previous answer.
I was playing a game and it crashed, or it's stuck loading
Please let us know how to reproduce this with as much detail as possible via support ticket and we'll work on improving compatibility with it.
There is no blue light on my Fenrir
Make sure you have connected the power supply to Fenrir. This is a white connector that was originally attached to the CD-ROM drive, that has four holes. If it is, make sure the console has power.
If you are certain you have done the above, please contact us, as your Fenrir may be faulty.
What should I do with the drive lid connector that I disconnected from the original drive?
The drive lid detection cable is not needed by Fenrir, as it directly controls the lid signal internally. Please take some electric or capton tape, and stick it to a safe place on the top lid, where it can't make contact with anything. You should cover the actual connector with tape, too.
I try to launch a game with an Action Replay or Pseudo Kai cartridge and all I see is a black screen
Please make sure you have flashed the latest dev firmware and you have the latest Fenrir Loader in your sd card.
The games should be launched with the "C" button instead of "A". See the instructions below.
How can I use cheats with Action Replay and Fenrir?
At the moment, in order to use cheats, you need to follow this process:
- Once the console boots in the Action Replay menu, launch the disc without selecting a game.
- You will land in Fenrir Loader. Choose your game and press the "C" button on your controller
- You will end up in Action Replay again.
- Now you can select your game and cheats in Action Replay.
- Launch the game via Action Replay. The game will boot directly, and cheats will be enabled.