CastleMania Games LLC
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Knowledge base
FAQ
Corona Virus
3
Has Covid 19 (corona virus) affected your operations.
International Shipping - COVID 19 (corona virus)delays
Recommended Modder's
Payments & Discounts
3
Why doesn't my coupon code work?
When do you charge my card for pre-orders?
How do I use Castle Cash?
Orders and refunds
Shipping
5
Do you ship outside of the United States?
Which carrier will you use to ship my order?
Why does my international shipping tracking # still show "enroute to facility"?
Do orders ship separately?
Customs Documents - can you change the price or mark as a gift?
Pre-Orders
2
Pre-Order Status
When do you charge my card for pre-orders?
Returns
1
Returns
Product Specific Questions
New Games - PS4/ XBox
1
My game came with a loose disc, can I get a replacement?
Virtual Tap
1
Consolizer connections
XStation
8
XStation Install Guides
User Guide
xStation-releases
I'm only getting the Memory Card/ Music Player screen
Games freeze, FMV stutter or stall, audio skips
See all 8 articles
Time Sleuth
1
Time Sleuth Firmware - update/ change
HD Retrovision
0
Super 64
1
Super 64 - "No Signal" or Color bars
GC Video - the Carby and GCHD MK-II
4
How do I use my GC Video device?
How do I update the firmware on my GCHD MKII?
How do I update the firmware on my CARBY?
Audio lags on my capture
Retro Fighters
1
Are the Brawler 64 controllers on your site the version 2 design.
Super G - gComp/ gSCART Switches
2
Why can't I use Superguns with these switches?
I've taken my case off and can't figure out how to re-assemble it.
Rondo Products
1
Formatting the Backup RAM Cart
Hyperkin Products
3
RetroN HD consoles - no picture
The HyperBlaster HD doesn't work
Retro-bit firmware for controllers
Help Desk Software
by Freshdesk