UPDATED MAY 8TH 2020
We are working closely with our international shipping partners to monitor the status of all international deliveries. We will update the list below as any status changes are made.
Leaving the United States:
Some delays due to staffing and less airline capacity. Aggregating some volumes in LAX to eliminate backlog and using charters to Europe to eliminate backlog. Not part of original sea freight plan. Current plan is three charters to unclog European destinations. Then the plan is to move Pacific mail to JFK to consolidate for ocean freight option moving forward. 14 charters over next two weeks and taking mail from all ISCs to the following: Brazil; Germany (and to serve Italy); to Brussels (for Belgium, Switzerland, Netherlands, Denmark, Luxemburg, Sweden, Portugal); also to New Zealand and Australia. These will move the oldest and most expedited mail first.
Shipping into countries with "Expect Delays" as noted below means there are limited flights into your country and/ or we have to re-route through other countries to get your package to you. Our expediter will hold orders in their facility and send them when they can. This means that your parcel may be “stuck” in San Francisco for a period of time (even 4+weeks).
As of April 30th we will not ship "Service Suspended" orders out of our facility. While our expediter will hold your order and ship it when they can we have decided holding them here at CastleMania is the same as our expediter holding it, but gives you the option to change your mind an cancel your order if the delays persist.
Country | Delivery Status | Estimated Delays | Daily Updates/Comments | Date Updated |
Albania | Expect Delays | 7-9 days | Albanian Post advises that the Government of Albania has extended the state of emergency until June 26, 2020. As a result, Albanian Post is declaring a situation of force majeure with regard to all letter-post and parcel-post items. Customers should expect delivery delays for all items destined to Albania. Furthermore, Albanian Post has ceased to accept EMS items within its network, and letter-post and parcel-post items will be accepted only for those destinations where transport capacity is available. | 5/8/2020 |
Algeria | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Angola | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Antigua & Barbudo | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Argentina | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Aruba | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Australia | Expect Delays | 10+ days | Australia Post has advised that they are declaring a situation of force majeure for all inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items until further notice. Customers should expect delivery delays | 5/8/2020 |
Austria | Expect Delays | 10+ days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. Currently the delivery partner is not able to deliver to the following postcodes, due to them being on enforced government lockdown 6580, 6552, 6553, 6555, 6551, 6561, 6562, 6563, 9844 | 5/8/2020 |
Azerbaijan | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Bahamas | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Bahrain | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Bangladesh | Service Suspended | The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 | |
Barbados | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Belgium | Expect Delays | 7-11 days | Belgium will impose a lockdown until April 5 to restrict the movement of people and is restricting nonessential travel. Post offices will remain open in general, but will be closed on Saturdays; | 5/8/2020 |
Belize | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Benin | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Bermuda | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Bolivia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Bosnia and Herzegovina | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Botswana | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Brazil | Expect Delays | 10-15 days | There may be a severe impact on service quality for international inbound and outbound services. Correios can no longer guarantee the service delivery standards (including delivery times and other quality parameters) applicable under UPU provisions and related bilateral and multilateral agreements with designated operators and any interested third parties. Pursuant to its commitment to preserving the health and safety of the population and its employees, Correios will be making changes to its delivery procedures to help contain the spread of the virus. Until further notice, letter-post, parcel-post and EMS items requiring signature on delivery will no longer be signed for at the moment of handover to the recipient. The state of Santa Catarina (SC) will have an added 5 days for delivery due to transport restrictions. | 5/8/2020 |
Bulgaria | Expect Delays | 6-9 days | Customers should expect delays for all inbound and outbound mail until further notice. Bulgarian Posts can no longer guarantee service delivery standards and is invoking force majeure and analogous provisions to any such standards. | 5/8/2020 |
Burkina Faso | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Burundi | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Cameroon | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Canada | Expect Delays | 4-7 days | Gateway processing facilities are experiencing backlogs due to volume and social distancing requirements on the production floor. In order to eliminate interaction with customers at their doorstep and in accordance with physical distancing requirements, Canada Post has implemented revised delivery procedures. Only international inbound items requiring the payment of customs duties and taxes will be sent from our depots to a retail post office for collection. Customers will receive a delivery notice card telling them which post office is holding their item for collection. All other international items that would ordinarily require a signature will be left in a safe location without obtaining a signature from the recipient. This change eliminates the need for signature at the doorstep and greatly reduces the number of parcels sent to Canada Post offices for collection. | 5/8/2020 |
Cape Verde | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Cayman Islands | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Chad | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Chile | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
China | Expect Delays | 10 + days | Priority Mail Express International guarantee suspended — Due to airline travel restrictions and cancellations, the U.S. Postal Service has temporarily suspended the guarantee on Priority Mail Express International destined to China. This suspension will be in effect until further notice. The Postal Service is taking all reasonable measures to minimize impact to our customers. | 5/8/2020 |
Colombia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Cook Islands | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Costa Rica | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Croatia | Expect Delays | 6-10 days | A special process for postal items subject to signature upon delivery has been introduced as from Wednesday, 18 March 2020. For registered or insured items, parcels and EMS items, the item will be placed in the addressee’s mailbox or deposited at the front door of their house or flat. In the signature field, the postman will enter "C-19" to indicate that the item has been delivered without the recipient's signature. | 5/8/2020 |
Cuba | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Curacao | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Czech Republic | Expect Delays | 7-11 days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. Czech Republic is doing border control check for all people moving into the country, anybody with a higher temperature will not be allowed to enter the country | 5/8/2020 |
Democratic Republic of the Congo | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Denmark | Expect Delays | 7-11 days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. Post Danmark (PostNord Denmark) has suspended signature on delivery for inbound items. Delivery will be conducted via methods that limit human contact, with immediate effect. | 5/8/2020 |
Dominican Republic | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Ecuador | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Egypt | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Estonia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Ethiopia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Faroe Island | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Fiji | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Finland | Expect Delays | 10+ days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. Finland's post is declaring a situation of force majeure and suspending acceptance of mail items destined for all other countries until sufficient transport capacity becomes available. Transit mail cannot be accepted to any destination country unless subject to a bilateral agreement. | 5/8/2020 |
France | Expect Delays | 10+ days | Distribution by La Poste in France; is now operating at 4 days a week. La Poste has advised that the French Government has extended the measures aimed at combating the spread of COVID-19 until May 11, 2020. As previously advised, La Poste has suspended the following services; signature on delivery, International Surface Airlift (ISAL), M-bags, returns, and International Business Reply Service (IBRS). Additionally, items weighing less than 33 lbs. (15 kg) and with a maximum package size of 12.5 x 9.4 x 9.4 inches (32 cm x 24 cm x 24 cm) will be delivered by its commercial network. All other packages will be subject to delayed service. | 5/8/2020 |
French Polynesia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Gambia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Georgia | Expect Delays | 7-9 days | Georgian Post has advised that the Government of Georgia has extended the measures aimed at reducing the spread of COVID-19 until May 22, 2020. The declaration of force majeure therefore remains in effect and unchanged. Customers should expect delays for inbound and outbound letter-post, parcel post and EMS items. | 5/8/2020 |
Germany | Expect Delays | 10+ days | Deutsche Post has updated that in addition to the measures already communicated, it has implemented supplementary measures to reduce direct interaction with customers. Inbound items requiring a payment will be immediately directed to a postal outlet for collection. | 5/8/2020 |
Ghana | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Gibraltar | On Schedule |
| No delays being reported | 5/8/2020 |
Greece | Expect Delays | 10+ days | Hellenic Post faces major difficulties in mail collection and delivery. | 5/8/2020 |
Grenada | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Guatemala | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Guinea Bissau | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Guyana | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Haiti | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Honduras | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Hong Kong | Expect Delays | 7-9 days | Hongkong Post has temporarily changed its delivery process for all items requiring signature on delivery in response to the latest development regarding the coronavirus (COVID-19). | 5/8/2020 |
Hungary | Expect Delays | 7-10 days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. | 5/8/2020 |
Iceland | Expect Delays | 4-8 days | The designated operator of Iceland, Iceland Post, asks us to inform other Union member countries and their designated operators that it has suspended signature on delivery for inbound items as of 19 March 2020. Delivery will be conducted via methods that limit direct contact. | 5/8/2020 |
India | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Indonesia | Expect Delays | 7-9 days | Travel bans and flights are being cancelled. | 5/8/2020 |
Iraq | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Ireland | Expect Delays | 6-9 days | An Post, has advised that owing to the cancellation of numerous international flights, it is currently limited in its ability to send outbound mail (letter-post, parcel-post and EMS items) to some countries and ceasing to accept mail destined for those countries until further notice. Details of these destinations can be found at https://www.anpost.com/Coronavirus/Mails-Parcels-services. As of April 15, An Post is sending only letters, large envelopes and packets to the United States; no parcels. | 5/8/2020 |
Israel | Expect Delays | 10 + days | Effective May 8, 2020, the Postal Service™ will resume acceptance of mail destined to the following country | 5/8/2020 |
Italy | Expect Delays | 10+ days | Poste Italiane has advised that the Italian Government has extended the measures aimed at minimizing the spread of COVID-19 until further notice. This includes the suspension of signature service and service standards; limitations on the size and weight of parcels; and changes to the number of delivery attempts that will be made before a package is returned to sender. | 5/8/2020 |
Jamaica | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Japan | Expect Delays | 7-9 days | Japan Post advises that as a result of many countries and territories not accepting inbound international postal items, or significantly reducing or suspending flights to and from Japan because of the coronavirus (COVID-19) pandemic, its transportation performance has significantly declined. Therefore, acceptance of international mail items by air and surface airlift for various countries and territories is being temporarily suspended effective April 2 until further notice. | 5/8/2020 |
Kazakhstan | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Kenya | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Kiribati | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Kuwait | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Kyrgyzstan | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Laos | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Lebanon | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Lesotho | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Liberia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Libya | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Lithuania | Expect Delays | 9-13 days | To eliminate customer interaction at the doorstep and in accordance with physical distancing requirements, Lithuania Post has suspended the collection of a signature on delivery for inbound letter mail items and, wherever possible, is sending parcels To parcel lockers for contact-free collection. Courier items are still delivered To the door, but the four last digits of the recipient’s ID are recorded in place of a signature. Owing To these measures, quality of service for all types of inbound and outbound mail is affected. for this reason, service delivery standards cannot be guaranteed and | 5/8/2020 |
Luxembourg | Expect Delays | 11-15 days | Post Luxembourg advises international and domestic operations will continue as normal insofar as possible. However, several measures have been implemented to ensure safety of both customers and staff. In general, post offices will remain open (with some exceptions) but will be closed on Saturdays. | 5/8/2020 |
Macedonia | Expect Delays | 7-11 days | Post advises customers to expect a major impact on operations and quality of service for all types of inbound and outbound mail until the end of the coronavirus (COVID-19) pandemic. For this reason, service delivery standards cannot be guaranteed, and a force majeure clause regarding quality of service is being invoked until the situation returns to normal. | 5/8/2020 |
Madagascar | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Malawi | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Malaysia | Expect Delays | 8-12 days | Delays are expected in processing, transportation and delivery of both incoming and outgoing international shipments of letter-post, parcel-post and EMS items, owing to suspension of services, cancellation of flights, shutdown of airports and implementation of preventative measures | 5/8/2020 |
Maldives | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Mali | Expect Delays | 4-8 days | Suspended all commercial flights (other than cargo flights) from affected countries, which will affect postal services. | 5/8/2020 |
Mauritania | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Mauritius | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Mexico | Expect Delays | 4-8 days | Owing to the cancellation of international flights from Mexico to South America and to other continents, including Africa, Asia and Europe, it is facing significant disruption to its operations. This disruption will have a direct impact on quality of service in relation to both inbound and outbound mail. Consequently, Mexico is declaring a situation of force majeure in relation to all international consignments (letter-post, parcel post and EMS items) as a result of the COVID-19 pandemic and its effects on services worldwide. Until further notice, only services to Canada and the United States of America will be maintained. Last mile delivery is delayed due to hygiene measures. Government is still evaluating measures to be taken. | 5/8/2020 |
Moldova | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Mongolia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Montenegro | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Morocco | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Mozambique | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Namibia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Nepal | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Netherlands | Expect Delays | 5-9 days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. PostNL has advised that effective March 16, 2020 alternative proofs of delivery were implemented for all international inbound items that would normally require a signature. Alternatives include: signature of the delivery person, the last three digits of the addressee’s identification card, or simply a proof of delivery scan event. This temporary measure will be effective until further notice. | 5/8/2020 |
New Caledonia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
New Zealand | Expect Delays | 7-9 days | Delivery changes: NZPost has eliminated use for scanners. Over the counter services have been discontinued with effect from 25 March. | 5/8/2020 |
Nicaragua | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Nigeria | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Norway | Expect Delays | 10+ days | All Domestic and international shipments that are supposed to travel by CAL in Norway, will suffer delays due to high cancellation rates of flights. There will also be delays in PU and DEL due to restrictions set by the government. We are expecting partial impact to Pre-12 deliveries, B2B and B2C deliveries. | 5/8/2020 |
Oman | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Pakistan | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Panama | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Papua New Guinea | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Paraguay | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Peru | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Philippines | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Poland | Expect Delays | 10+ days | Poczta Polska has advised that effective April 21, 2020 and until further notice, new procedures will be used for registered items and items that require a signature on delivery. Registered items that do not require proof of delivery will be placed in the recipient’s mailbox. If the mailer refuses to sign for the items that would normally require a signature, the mail carrier will record the last four digits from the ID document, as well as the type of ID and the exact name of the receiver. The force majeure that was previously announced is still effective and mailers should continue to expect delays. | 5/8/2020 |
Portugal | Expect Delays | 4-8 days | CTT Correios de Portugal has advised that the Portuguese Government has extended the measures aimed at combating the spread of COVID-19 until May 2, 2020. This includes changes for items that require signature on delivery and declaration of force majeure. Mailers should expect delivery delays | 5/8/2020 |
Qatar | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Republic of the Congo | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Romania | Expect Delays | 7-9 days | Romania’s post advises that additional measures are being taken in response to spread of the coronavirus (COVID-19. The post is currently unable to send letter and parcels to an increasing number of countries both within and outside the European Union due to the suspension of flights. Therefore, it is no longer accepting letters and parcels for destinations to which transport capacities are unavailable. In addition, it is unable to send outbound express mail service items and will no longer accept such items until sufficient transport capacity becomes available. Open transit mails cannot be accepted for any destination country. | 5/8/2020 |
Russia | Expect Delays | 10+ days | Russia Post advises that effective March 28 it will not obtain a signature from the recipient at the door for postal items requiring signature on delivery, to reduce human interaction. In case of an unsuccessful at-the-door delivery attempt, the recipient will receive a notification requesting the person collect the item at a designated post office. Additionally, due to measures aimed at minimizing spread of the coronavirus (COVID-19), Russian Post is unable to guarantee compliance with delivery standards and is invoking a situation of force majeure with regard to quality of service and remuneration for all categories of mail items until further notice. | 5/8/2020 |
Rwanda | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Samoa | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Saudi Arabi | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Senegal | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Serbia | Expect Delays | 4-8 days | Public Enterprise Post of Serbia has made organizational changes regarding the acceptance, processing and delivery of all inbound and outbound mail products (letter-post, parcel post and EMS items), and the changes made will affect domestic and international quality of service. For this reason, Public Enterprise Post of Serbia cannot guarantee service delivery standards during the current state of force majeure, and will be able to do so only once the situation has returned to normal. | 5/8/2020 |
Seychelles | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Sierra Leone | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Singapore | Expect Delays | 7-11 days | Singapore Post is unable to accept open or closed transit mails of any kind for any destination until further notice. | 5/8/2020 |
Slovakia | Expect Delays | 7-11 days | Suspended the collection of a signature on delivery for inbound registered letter-post items. These are now placed in the addressee’s mailbox with no personal contact with the addressee, and the details are recorded in delivery books. Items that do not fit in the mailbox, or those with an unsuccessful delivery attempt, will be stored at the delivery post office for an extended period (32 days in total). A notification, including instructions, will be placed in the mailbox. The same applies to ordinary mail, including small packages. The exception are inbound registered letter-post items with value-added services, such as delivery in person, written proof of delivery, the cash-on-delivery service or other additional payments. etc. In such cases, deliveries have been suspended, and only a notification that the item is available at the post office will be provided (physical notification in the mailbox, or electronic notification by e-mail or SMS). | 5/8/2020 |
Slovenia | Expect Delays | 9-13 days | Pošta Slovenije has advised that significant delays are to be expected for all inbound and outbound letter post, parcel post and EMS items until the end of the epidemic. Pošta Slovenije has ceased to accept all EMS items, with effect from 17 March 2020. It will continue to accept letter-post and parcel-post items only for those destinations for which transport capacity remains available. | 5/8/2020 |
Solomon Islands | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
South Africa | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
South Korea | Expect Delays | 7-9 days | Korea Post advises that it has suspended processing of all outbound mail to the following additional countries until further notice due to the suspension of flights resulting from the outbreak and rapid spread of the coronavirus (COVID-19): Costa Rica, the Dominican Republic, Hawaii (United States of America), Iceland, the Netherlands, Portugal, Qatar, Turkey, Uganda and Zambia has been suspended from until further notice owing to the suspension of flights resulting from the outbreak and rapid spread of COVID-19. The current situation will also have repercussions in terms of quality of service for all types of inward and outward mail as Korea Post will no longer be able to guarantee quality of service standards. Therefore, a situation of force majeure is invoked for all types of postal services in relation to the suspension of outbound mail to the above-mentioned countries until the situation has returned to normal. | 5/8/2020 |
South Sudan | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Spain | Expect Delays | 10+ days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. Spain's post is now able to send letters and parcels to the United States and a number of other countries following improvements in the international transport situation. It’s expected that additional routes will be opened in the coming weeks, thanks to wider availability of air routes and cooperation among postal operators using closed transit and shared road transport from central Europe. However, Spain’s post cannot accept letters or parcels for destinations to which there is no transport capacity. Under these circumstances, the force majeure situation previously announced continues. Also, the government has extended a state of alert until May 10. This will continue to have a major impact on operations and quality of service for all types of inbound and outbound mail. | 5/8/2020 |
Sri Lanka | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
St. Marten | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Sudan | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Suriname | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Swaziland (Eswatini) | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Sweden | Expect Delays | 10+ days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. Sweden Post has suspended signature on delivery for inbound items, with the exception of items that are delivered through a retail outlet. Delivery will be conducted via methods that limit human contact, with immediate effect. | 5/8/2020 |
Switzerland | Expect Delays | 10+ days | The Postal Service will utilize sea transportation to address the issue of limited air transportation resulting from widespread flight cancellations and restrictions due to COVID-19. This option will remain in effect until sufficient air transportation capacity becomes available. With effect from 16 March 2020, letter-post, parcel-post and EMS items requiring signature on delivery will not be signed for by the recipient, for health and safety reasons. For such items, in place of the recipient’s signature, the delivery agent will enter a code in the signature field of the handheld device. This temporary measure will apply from 16 March 2020 until further notice. As a result, Swiss Post is no longer able to guarantee inbound and outbound mail standards, and is therefore invoking a situation of force majeure with regard to quality of service and remuneration for all categories of mail item (letter-post, parcel-post and EMS items) until further notice. | 5/8/2020 |
Tajikistan | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Tanzania | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Thailand | Expect Delays | 7-9 days | state of emergency may have a severe impact on service quality for international inbound and outbound services, and service delivery standards (including delivery times and other quality parameters) can no longer be guaranteed. | 5/8/2020 |
Timor-Leste | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Tonga | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Trinidad &Tobago | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Tunisia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Turkey | Expect Delays | 5-9 days | Delays are to be expected for inbound and outbound postal items. Period of leave has been declared for certain parts of its workforce, especially those in high-risk categories, in both the public and private sectors. This will have a major impact on operations and, consequently, on quality of service for all types of inbound mail (letter-post, parcel-post and EMS items). For this reason, service delivery standards cannot be guaranteed and a situation of force majeure has been declared until the situation returns to normal. | 5/8/2020 |
Turks & Caicos | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Uganda | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Ukraine | Expect Delays | 6-10 days | Ukraine’s post advises that the previously announced country-wise state of emergency has been extended until May 11, 2020. As such, the measures previously announced continue to apply. Despite these circumstances, Ukraine’s post is maintaining its operations (with all measures taken to protect the staff and customers), accepting postal items destined for all countries and sending them using alternative routes. | 5/8/2020 |
United Arab Emirates | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
United Kingdom | Expect Delays | 10+ days | Royal Mail Group has advised that, due to staffing issues, effective May 9, it will suspend Saturday delivery of untracked letters and small packets and will deliver these items Monday to Friday as normal. | 5/8/2020 |
Uruguay | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Vanuatu | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Venezuela | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Yemen | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Zambia | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |
Zimbabwe | Service Suspended |
| The local postal operator has either indicated they are unable to process or deliver international mail, or the USPS or alternative carrier is unable to secure transportation at this time. | 5/8/2020 |